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About Us

DOOEL Atlantis Strumica, is a private travel agency established on 24th of May 1995. Atlantis is consecutive member of IATA (International Air Transport Association), and active consecutive member to different associations linked to the travel industry. Currently member of the executive board to the Chamber of Tourism in Republic of Macedonia, Atlantis posses license A for exercise travel activities.

Atlantis main office is based in Strumica, but also there are branch offices:

  • Radovish (active since October 1999)
  • Ohrid(active since January 2004)
  • Bitola (active since November 2005)
  • Skopje (active since May 2008)

Atlantis always took solid place and serious access in the Travel Industry. Since the beginning until today Atlantis is recognized as one of the fastest growing agencies on local and regional level. Recognized by the arrangement of exclusive packages along with professional staff specialized in different field.
The strategy of Atlantis is continuously to improve the quality and service of their products and the main products are:

  • Airline tickets, bus tickets, cruise tickets, travel packages, travel insurance, Fedex
  • Western Union Money Transfer
  • Individual and group excursions, educational excursion for kids and students

With the introduction to a Quality Management System, Atlantis effort is to bring better and bigger responsibility and awareness to our staff when they are doing the every day duties, in order to bring the customer satisfaction to a highest level. We accomplish out responsibility through quality procedure and team work following the quality goals linked with specific processes monitored by the top management.

Quality Policy is closely connected to our company policy in general with the following main factors:

   1. Inspirational Leadership. We continuously give them all the necessary trainings and tools in order to become more professional in their fields and helpful to our clients.
   2. Proactive with people. Professional attitude, communicational skills and manners in order to present the agency on top level.
   3. Internal Support. For the working environment we set an extra attention by providing the team with the all up to day tools and software’s in order to be on top of their work and making it much easier for them
   4. Research. By analyzing the travel industry, the travel markets, the travel needs, with choosing the right product we are monitoring our success and we are recognized as one solid organized company from many institutions on the highest level
   5. Business Communication Along with the big inspiration that we posses, our other main key of success are our truly faithful clientele and partners. Their satisfactory also is very important to us and gives us motivation to grown even more.

Full company profile - printable version

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